How long have you been with Origlio? Three months.
Which area/s do you service? I currently float between routes, so I’ve gotten the chance to service most of our Philly accounts.
How do you provide the best service to customers? It sounds simple, but just listening to customers is very important. If you allow customers to express their needs, it goes a long way in helping not only the account, but the DSR as well.
What does it take to be a top notch DSR? Patience, time and commitment. There will be smooth days and there will be rough ones, being a DSR comes with many challenges. However, if you’re patient and committed to the process, in time you’ll learn what works for you and be better equipped to handle those challenges.
What do you like most about your job? The physicality. It sounds crazy, but I have a bad case of ADHD and if I had to sit still in a building all day, I would lose my mind. I enjoy being able to move, change scenery and be outside.
What is the most challenging part of your job? New accounts. It can be difficult not knowing where you’re going or where/how to deliver once you get there.
What do you like to do when you’re not working? Right now, I’m watching some new TV series and sports (I bet, a lot!), but I’d like to get back into stand-up comedy. I haven’t been on stage in over two years and I’m starting to really miss it. I also like to write and paint.
If you had your own talk show, who would your first three guests be, past or present? God, Robert Smith and Fred Hampton.
What are three things on your bucket list? I’ve jumped out of a plane before, but I want to jump solo. I’d also like to go deep-sea scuba diving… oh, and master inner peace.
Do you have any favorite warm weather activities? Warm weather is for flag football (I’m unfortunately too old for tackle now), pick-up basketball and cooking out.
If you could be anywhere, drinking any beer…? Maaaaan, put me in a cabin on a snow-covered mountain somewhere off the northwest coast of Japan, with the fireplace blazing and a Weyerbacher QUAD in hand.