Delivery Service Representative
How long have you been with Origlio Beverage? 5 years.
Which areas do you service? The core of my territory is Roxboro, Manayunk, Chestnut Hill and West Oak Lane/Mt. Airy, but I also service some of Fairmount and other parts of North Philly.
How do you provide the best service to customers? I believe that DSRs are the face of the organization, so we need to maintain a positive attitude and be willing to go above and beyond for our customers. Gaining the trust of a retailer can be difficult, so doing small things to show that you have their best interest at heart is important. For example, I will organize their cold-boxes, rotate the beer and share my knowledge of our products.
What do you like to do when you’re not working? My family and I love music, so when I’m not working, I enjoy going to the recording studio to support the family record label, OBH Records.
If you could be anywhere, drinking any beer, where would you be and what beer would you have in your hand? I would be in any tropical climate, with an ice-cold Heineken in my hand.